We are committed to providing fast, reliable, and secure worldwide shipping for all carbon fiber materials and composite products. This Shipping Policy explains our order processing times, shipping methods, delivery estimates, shipping charges, and other important information.
1. Order Processing
Orders are typically processed within 3–5 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Large-volume, customized, or special orders may require additional processing time. If so, we will contact you before shipment.
2. Shipping Method
We currently offer one standard shipping service worldwide.
Shipping Method
Coverage
Estimated Delivery
International Express Shipping
Worldwide
5–12 Business Days
Orders are shipped using trusted international carriers, including:
DHL Express
UPS
FedEx
EMS
TNT
Other reliable international express carriers
The carrier is selected according to the destination, package size, shipping efficiency, and local delivery availability.
3. Shipping Rates
We provide a simple and transparent worldwide shipping rate.
Order Quantity
Shipping Cost
First Item
US$25
Each Additional Item
US$5
Examples
Quantity
Shipping Cost
1 Item
US$25
2 Items
US$30
3 Items
US$35
4 Items
US$40
5 Items
US$45
Shipping charges are automatically calculated during checkout.
4. Estimated Delivery Time
Destination
Estimated Transit Time
United States
5–10 Business Days
Canada
5–10 Business Days
Europe
5–10 Business Days
Australia & New Zealand
6–12 Business Days
Asia
3–8 Business Days
Middle East
6–12 Business Days
Other Countries
5–12 Business Days
Please note that delivery times are estimates only and may vary due to customs clearance, weather conditions, public holidays, or carrier delays.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing:
Tracking Number
Carrier Information
Tracking Link
Tracking information generally becomes available within 24–48 hours.
6. Customs, Duties & Taxes
International shipments may be subject to customs inspections.
Import duties, VAT, GST, customs brokerage fees, or other local taxes are not included in our product prices or shipping charges unless otherwise stated.
These fees are determined by your local customs authority and are the responsibility of the customer.
7. Delivery Delays
Delivery may occasionally be delayed due to:
Customs inspections
Severe weather conditions
National holidays
Transportation disruptions
Carrier operational delays
Remote delivery locations
ICT Composites is not responsible for delays caused by customs authorities or third-party logistics providers.
8. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact us as soon as possible.
For damaged shipments, please notify us within 7 days of delivery and provide:
Your order number
Photos of the damaged product(s)
Photos of the shipping carton
A brief description of the issue
We will work with the shipping carrier to investigate the issue and provide an appropriate replacement or refund where applicable.
9. Incorrect Shipping Information
Please ensure your shipping address, phone number, and email address are accurate before placing your order.
ICT Composites is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Email
info@ictcomposites.com
Website
https://www.ictcomposites.com
Response Time
Within 1 Business Day
Thank you for choosing ICT Composites. We appreciate your trust and look forward to serving you.
